AI agents that don’t just answer — they act.
We build autonomous agents that make decisions and complete real tasks across sales, support, and back-office operations — working 24/7, integrated with your tools, and kept safe with human oversight.
Beyond chatbots. Real digital coworkers.
A traditional chatbot follows a script. An AI agent understands context, decides what to do, and takes action — updating your CRM, qualifying a lead, resolving a ticket, or moving a task forward without a human pressing every button. MekaIA designs agents around your actual workflows and connects them to the systems you already use.
Everything needed to run in production.
Custom agents, not templates
Designed around your workflows, tone, and rules.
Tool-connected action
CRM, ERP, help desk, databases — agents that actually do things.
Multi-channel
Web, WhatsApp, email, and internal tools.
Human-in-the-loop safety
Sensitive actions require approval. Always.
Monitoring & continuous tuning
Agents improve with real usage data.
Four steps to impact.
Audit
We identify the tasks and decisions worth delegating.
Design
Scope, actions, guardrails, and success metrics.
Build & integrate
Developed with safe test runs before touching production.
Deploy & optimize
Launched with monitoring, then refined.
Where it pays off first.
Sales
Qualify leads, book meetings, update the CRM.
Support
Resolve, triage, and escalate with full context.
WhatsApp commerce
Answer, recommend, and close — 24/7.
Back-office
Process requests, update records, route approvals.
Internal ops assistant
A digital coworker for your team’s daily asks.
Autonomous — but never unsupervised.
Clear boundaries
Agents operate inside explicit limits on what they can decide and do.
Human approval
Sensitive actions pause for a person to confirm before execution.
Full logging & monitoring
Every decision and action is recorded and observable.
What you can expect.
- ⟨X⟩% of interactions resolved without a human
- ⟨X⟩+ hours saved per week
- ⟨X⟩% faster response times
- More revenue captured outside business hours
⟨Use real numbers where available — qualitative outcomes otherwise.⟩
Common questions.
A chatbot answers. An agent decides and acts — it updates systems, completes tasks, and moves work forward.
Web, WhatsApp, email, and your internal tools.
Sensitive actions require human approval, and everything is logged for review.
Yes — agents connect to your CRM, ERP, help desk, and databases.
Book a call. We’ll find the highest-value tasks to delegate first.
Explore other services
Ready to put AI to work in your business?
Book a free 30-minute call. We’ll find one high-ROI process to automate first.
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